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TERMS OF USE

Last Updated: January 20, 2026

Natlis LLC ("Natlis," "we," "our," or "us") operates the website natlis.com (the "Site") and related services. These Terms of Use ("Terms") govern your access to and use of the Site, including all purchases, information, tools, and services made available through it.

By accessing, browsing, or purchasing through the Site, you agree to be bound by these Terms and all policies referenced here. If you do not agree, you must not use the Site.

These Terms incorporate by reference our:

  • Privacy Policy
  • Shipping Policy
  • Returns & Refunds Policy
  • Cookie Policy

1. Eligibility & Store Conditions

  • You must be the age of majority in your jurisdiction to purchase from our Site.
  • You may not use our products for unlawful or unauthorized purposes.
  • You must not transmit viruses, worms, or destructive code.

2. Products & Compliance

  • Natlis™ products are cosmetic products only. They are not drugs, medical devices, or OTC medicines.
  • These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.
  • All formulas and packaging comply with U.S. FDA cosmetic regulations and are designed for compatibility with EU, UK, Canadian, and Australian cosmetic requirements.

3. Accuracy, Completeness & Timeliness of Information

  • We are not responsible if information on the Site is inaccurate, incomplete, or outdated.
  • Content is for general information and should not be your sole basis for decisions.
  • Historical information is provided for reference only.

4. Modifications to Service & Prices

  • Prices may change without notice.
  • We may modify or discontinue the Site, products, or services at any time without liability.

5. Orders, Billing & Account Information

  • We may refuse or cancel any order at our discretion.
  • We may limit or cancel quantities per customer, household, or order.
  • You agree to provide current and accurate billing and shipping details.

6. Shipping & Delivery

  • Delivery times are estimates only.
  • Risk of loss passes to you once the carrier confirms delivery.
  • See our Shipping Policy.

7. Returns & Refunds

Returns are handled under our Returns & Refunds Policy.

8. Phone Numbers & SMS (Future Use)

  • We may collect your phone number for transactional communications such as order updates.
  • If you opt in to SMS marketing, you consent to receive recurring automated promotional messages.
  • Message/data rates may apply. Reply STOP to opt out.

9. Products & Services – Availability & Accuracy

  • Certain products may be available only online and in limited quantities.
  • We strive to display product colors accurately, but cannot guarantee screen accuracy.
  • We may limit sales by region or discontinue products without notice.

10. Optional Tools & New Features

  • We may provide access to third-party tools on an "as is" basis.
  • New features or services introduced will also be subject to these Terms.

11. Errors, Inaccuracies & Omissions

  • Occasionally our Site may contain errors in product descriptions, pricing, promotions, or availability.
  • We reserve the right to correct such errors and cancel or refuse orders where necessary.

12. Prohibited Uses

You may not use the Site or its content:

  • For unlawful purposes or to solicit unlawful acts
  • To infringe on intellectual property rights
  • To harass, abuse, insult, defame, or discriminate
  • To submit false or misleading information
  • To upload malware or harmful code
  • To collect or track personal information of others
  • To scrape, crawl, spider, or deep-link without consent
  • For obscene, immoral, or abusive purposes
  • To interfere with security features of the Site

13. Intellectual Property

  • All content on the Site, including trademarks (Natlis™), product names, text, graphics, and packaging, is owned or licensed by Natlis.
  • You may not reproduce, distribute, or create derivative works without prior written consent.

14. User Content & Reviews

  • If you submit reviews, testimonials, or media, you grant Natlis a worldwide, royalty-free, irrevocable license to use and display such content.
  • We may edit or remove submissions at our discretion.
  • You are solely responsible for your submissions.

15. Third-Party Links & Services

  • Links to third-party sites may appear on our Site. We are not responsible for third-party content or transactions.
  • Any third-party tools or integrations are provided at your own risk.

16. Privacy & Cookies

  • Your information is handled under our Privacy Policy and Cookie Policy.
  • By using the Site, you consent to receive electronic communications.

17. Electronic Communications & Consent

By using the Site, creating an account, or purchasing from us, you agree that we may send you notices, disclosures, and communications electronically (via email or posting on the Site). You consent to use electronic records in place of paper contracts and communications.

18. Disclaimer of Warranties

The Site, products, and services are provided "as is" and "as available," without warranties of any kind. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

19. Limitation of Liability

To the fullest extent permitted by law:

  • Natlis is not liable for indirect, incidental, or consequential damages arising from your use of the Site or products.
  • Our total liability is limited to the purchase price of the product giving rise to the claim.

20. Indemnification

You agree to indemnify and hold harmless Natlis LLC, its officers, employees, and affiliates from any claims, damages, or expenses arising out of your breach of these Terms or misuse of our products.

21. Intellectual Property Infringement (DMCA)

If you believe content on the Site infringes your copyright, contact hello@natlis.com with details. We comply with the Digital Millennium Copyright Act (DMCA).

22. Governing Law & Jurisdiction

  • These Terms are governed by the laws of the State of Delaware, United States.
  • The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.
  • Any disputes will be brought in Delaware state or federal courts, unless otherwise required by consumer protection laws.

23. Force Majeure

We are not liable for any delay or failure to perform resulting from causes beyond our reasonable control, including natural disasters, acts of government, labor disputes, supply chain interruptions, pandemics, internet outages, or other force majeure events.

24. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets.

25. Severability

If any provision is found invalid or unenforceable, the remaining provisions remain effective.

26. Termination

  • These Terms remain effective unless terminated by you or us.
  • We may suspend or terminate your access if you breach these Terms.
  • Obligations incurred before termination survive.

27. Headings & Interpretation

Headings are for convenience only and do not affect interpretation. Any ambiguities shall not be construed against the drafting party.

28. Entire Agreement

These Terms, together with referenced policies, constitute the entire agreement between you and Natlis regarding use of the Site. Our failure to enforce any provision does not waive our rights.

29. Updates to Terms

We may revise these Terms from time to time. Updates take effect upon posting. Continued use of the Site constitutes acceptance.

Questions or Support

If you have any questions about this policy or need assistance, please contact us at:

natlis.com/contact-us

Or, email us directly at:

hello@natlis.com

Business Address

Natlis LLC
254 Chapman Rd Ste 208
Newark, DE 19702
United States